Oracle Customer Care & Billing (CC&B) Training | GoLogica Certification Course

GoLogica Oracle Customer Care & Billing (CC&B) Training is an immersive program built for professionals aiming to develop core capabilities in utility billing, customer lifecycle management, and process automation within the utility sector. The course covers the full customer journey—including service connections, meter management, billing cycles, payment processing, rating, collections, and outage handling—using the Oracle CC&B system, a widely adopted platform among global utilities.

Participants gain practical expertise in CC&B architecture, customer data administration, billing computation, payments and collections, financial integrations, and workflow automation. Integration with Oracle Utilities, ERP, and CRM systems is emphasized for streamlined operations. The curriculum leverages real-world projects, hands-on labs, and case studies to prepare learners for certification and advanced roles in the utilities domain.

Ideal for utility professionals, billing analysts, consultants, IT specialists, and business analysts, the program empowers learners to implement, configure, and maintain Oracle CC&B solutions efficiently. Upon passing the final assessment, students earn a widely recognized GoLogica certification, which enhances employability and opens doors to leadership positions in utility and billing operations worldwide.

Price: AED/$45000^.00

Phone:   9591777993